Black Tie DJs

Satisfaction Survey


Event Date: Saturday, August 22, 2009
Event Type: Wedding
Event Location: Sunset Hills Vineyard, Purcellville, VA
Event Staff: Russ Reiff
   
Quality of Customer Service via Telephone: Good
Quality of Online Planning Tools: Good
Overall Planning Assistance with Black Tie DJs: Good
Friendliness of your DJ: Excellent
Promptness of your DJ: Excellent
Professionalism of your DJ: Excellent
DJ's Cooperation with Other Vendors: Excellent
DJ's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Good
Overall Volume Levels: Good
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? I was very pleased with Russ. I had an enormous list of all the music I wanted played, and Russ got every single track I asked for and did a good job of playing a variety of them at the wedding. The only thing I would improve is that I wanted him to help me a bit more with keeping the wedding on schedule, as I didn't have time to watch the clock, and I needed someone to do that for me a bit more. However, all the items I asked for did take place at the wedding, even if it was 15 minutes behind or so, so I have no real complaints. Excellent work!
Additional comments or suggestions?
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Kathy Cooke & Pete Skomoroch
Email: kathy.cooke <at> gmail.com
Phone: 757-575-7293

Survey Submitted on Tuesday, August 25, 2009