Black Tie DJs

Satisfaction Survey


Event Date: Saturday, November 22, 2008
Event Type: Birthday Party
Event Location: Bentleys/Quality Inn in Falls Chursch, VA
Event Staff: Carl Nubile
   
Quality of Customer Service via Telephone: Excellent
Quality of Online Planning Tools: Good
Overall Planning Assistance with Black Tie DJs: Excellent
Friendliness of your DJ: Excellent
Promptness of your DJ: Excellent
Professionalism of your DJ: Excellent
DJ's Cooperation with Other Vendors: Excellent
DJ's Appearance: Excellent
System Appearance: Excellent
Sound Quality: Excellent
Overall Volume Levels: Excellent
Music Selection: Excellent
Incorporation of Your Requests: Excellent
Overall Performance Rating: Excellent
   
Is there anything specific that can be improved upon? I found the online planning form a little long, but I'm not much of a computer person. Perhaps you could have two forms -- a short form (like the 1040EZ) and a long form.
Additional comments or suggestions? Carl made the party. He got people dancing and kept us dancing. His enthusiasm was infectious. He was easy to work with and did an exceptional job with hardly any direction from me.
   
Would you recommend this service to others? Yes
May your comments be shared with others? Yes
May your name be added to a list of references? Yes
   
Name: Vicki Rutson
Email: rutsonv <at> stb.dot.gov
Phone: 202-245-0295

Survey Submitted on Tuesday, November 25, 2008